About Me

A Little about me

My name is Adam Joseph Zdanowski. I would describe myself as a driven, caring person who loves to learn new things.  I recently graduated from the University of Michigan Flint, with a degree in Computer Information Systems with a minor in General Business. I have always had a distinct interest in computers and am happy to be looking to make it my career. Recently, I completed the Google Data Analytics Professional Certification and am looking to center my future career around the ever-growing world of data. I welcome you to my personal website and urge you to feel free to contact me anytime. Thanks!

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Education History

  • University of Michigan-Flint – Bachelor’s Degree (2018-2021)
      •  Bachelor’s in Computer Information Systems with a minor in General Business 
      •  Cumulative 4.00 GPA throughout college
      • William J. Branstrom Freshman Prize Recipient
      • James B. Angell Scholar (7 Consecutive Terms)
      • Recipient of University Honors (7 Consecutive Terms)
      • Upsilon Pi Epsilon Member
  • Frankenmuth High School – High School Diploma (2014-2018)
      • Cumulative 4.12 GPA
      • Top 5 in graduating class
      • Member of the National Honor Society
      • AP Scholar Award Recipient

Work Experience

  • IT ServiceNow Administrator (Jan. 2022 – Present)
    • Developed and configured the companion mobile application for use by the entire organization
    • Provided ServiceNow support to internal employees by customizing applications, resolving tasks, and solving incidents
    • Performed data analysis by finding trends and creating data dashboards and visualizations with native ServiceNow functionality along with Microsoft Power BI
    • Completed routine ServiceNow tasks like leading Change Advisory Board meetings, updates, maintenance, survey completion, upgrades, and more
  • Freelance Web Developer and Graphic Designer (Present)
    • Taught myself how to create visually appealing websites using WordPress and Elementor
    • Created websites for small businesses looking to stand out using the above tools
    • Designed several logos for professional use 
    • Reworked different iterations of designs depending on user feedback
  • IT Help Desk Intern (May 2021 – Aug. 2021)
    • Trained other departments how to perform new processes
    • Worked and collaborated successfully in an entirely remote position
    • Aided with the implementation of a new helpdesk software package
    • Created help sheet documents detailing the steps to complete tasks
  • Manufacturing IT Intern (Jun. 2020 – Aug. 2020)
    • Transformed raw datasets to utilize within the Microsoft Power BI application
    • Gathered project requirements from internal departments to create solutions
    • Created data visualizations to help departments better understand and report on their data
    • Developed five projects that improved the efficiency of various internal processes
    • Manipulated data in SQL to use in Microsoft Power BI
  • Data Research Assistant (December 2019-December 2020)
    • Generated a survey using Qualtrics Survey Software for a CRNA to give to her peers as part of a Capstone project
    • Performed minor data analysis based on results
    • Turned raw results into a professional presentation using Microsoft’s Power BI and PowerPoint

Volunteer experience

  • School Volunteering
    • Selected to be part of my high schools Advisory Committee, tasked to provide student opinion on how to allocate state-allotted business program funds
    • Ran a booth at List Elementary Science night to perform experiments with students.
    • Sold chili and hot chocolate to visitors at the Frankenmuth Farmer’s Market Christkindlmarkt.
    • Recorded times for a local gymnastics event at the Frankenmuth Credit Union Event Center. 
  • Church Volunteering
    • Participated in the annual Squash Round-Up, by unloading and stacking multiple trucks full of squash for the local Frankenmuth Bavarian Inn Restaurant. 
    • Raked leaves for members of Blessed Trinity during the annual Rake ‘n’ Run.
    • Cleaned the yards and gardens of some local elderly community members.  
  • Athletics Volunteering
    • Sold 50/50 raffle tickets at the local Frankenmuth Auto Show to benefit the Frankenmuth Athletic Association.
    • Filmed all of the football games for the Frankenmuth JV football team. 
    • Helped unload trucks and set up various items and structures for a benefit race with the JV football team. 

Skills

Personal Skills

  • Manages Time Well
  • Self-Motivated and Self-Disciplined
  • Spanish Language Skills
  • Quick to learn new skills, including computer applications
  • Ability to work towards deadlines and under pressure
  • Eager to learn, not afraid to search for answers

Technical Skills

  • Data Analytics Tools – (Microsoft Power BI, Tableau, SQL, RStudio, Qualtrics)
  • Graphic Design Applications – (Adobe Illustrator, Photoshop, and Lightroom)
  • Website Development and Design Skills - (WordPress, Elementor Page Builder)
  • Proficiency in using Microsoft Office -(Excel, Word, PowerPoint, Outlook, and Access)
  • Programming and Coding abilities - (Python, C++, Visual Basics, HTML5, Java)